FAQ

Questions you want to ask

What is The Sun Slider? 

This is a 1,000-foot slippery waterslide brought to various UK cities near you.  The day will be filled with music, food, local vendors and entertainment. 

Age limit? 

Riders must be at least 6 years old and over 46 inches tall. Tubes are for one slider only, and lap riding is not allowed. If your child meets the age and height requirements, ensure they are capable of sliding 1,000 feet on their own tube! All minors must have a waiver signed by a parent or guardian.

Can I slide if I have a medical issue or pregnant?

We advise all sliders to seek a doctor’s advice if you are pregnant or have any pre-existing medical issues.  A waiver will be required for all sliders, prior to sliding.

I can no longer attend; can I get a refund?

Tickets are non-refundable but are transferable to another venue or person.

What time should I arrive?

Arrive approximately 1 hour prior to your allocated time slot to allow for registrations.

What should I wear?

You can wear anything you don't mind getting wet in.  You will not be allowed to ride with anything containing zips, rivets, or sharp edges.  Please bear this in mind before attending, as you will not be allowed to ride.

Can I bring friends and family?

Of course, even if they do not ride.  Bring a picnic if you are there all day but there will be plenty of gorgeous food to purchase on the day.

What if there is rain?

You will be getting wet, so bring on the rain, as this will make it more slippery.  For severe bad weather, please check the Facebook page the day before for an update.

Are you a charity?

We are a profit company but we work with local charities in the city we hold the venue and part of the profit goes to charity.

Can I bring my pet?

As a rule pets are not allowed.  So please keep them at home, free from being splashed with water.

What if I lose an item?

We will have a lost and found tent and will be working with the local police and community constables, together with EFAMS.

Where can I park?

Parking information will be provided during ticket purchasing.

Will there be discounts for families and single parent familes?

Definately.  We want to the event to be a family festival and therefore we will be offering family discount tickets which includes single parent discounts.

Can I buy alcohol?

No alcohol will be sold at the event.

Do I have to buy an Inflatable ring?

Most ticket packages come with a free inflatable ring but inflatables can be purchased on the day.

Are there water slides for children under 6?

Yes.  A family ticket or adult ticket allows one free under six ticket to be selected.

Will there be changing area

Yes.  We are bringing changing room tents to the event




Safety

The Sun Slider water slide is not a bouncy castle and does not allow anyone to bounce on the slide. The slide is on a PVC base and each section of the slide is anchored to the ground using ground pins, which exceed current UK safety standards. Wind speed is measured on the days to meet current wind speeds regulations for any inflatable structure and once this speed is reach, the slide will temporarily closed, as safety is paramount.

There is no risk in the slide blowing away or exploding as the slide is not a sealed unit and there will be around 12 people supervising the slide at anyone one time, plus a life guard and three staff in the catchment pool, which is only 1 foot deep.  

If anyone has any questions or concerns, please email customerservices@thesunslider.co.uk 

The slide conforms to BS EN14960